Last Post 05/06/2011 10:30 AM by MARKETSMITH (11765) . 3 reply.

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05/05/2011 09:25 PM

Problems with Pop Out Chart
by jcaccavale (190) Joined on 04/17/2010 Posts: 8

Is anyone having problems with the Pop Out Chart after the latest "Enhancements".  My pop out chart is blank.  Clicking the "Receive symbols from main chart" check box and then entering a symbol from the main chart will only show a single bar in the chart, as shown in the screen shot below.



05/05/2011 09:36 PM

Re: Problems with Pop Out Chart
by jcaccavale (190) Joined on 04/17/2010 Posts: 8

I just downloaded the latest version of SilverLight from Microsoft and it's working again.  



05/06/2011 03:58 AM

Re: Problems with Pop Out Chart
by TMalagis (7530) Joined on 04/27/2010 Posts: 723

Hi John,

I used that function early yesterday and it worked fine. Not using Apple PC here. Might have had something to do with that ?????

 

-Tom



05/06/2011 10:30 AM

Re: Problems with Pop Out Chart
by MARKETSMITH (11765) Joined on 06/14/2010 Posts: 713

@jcaccavale: Thank you for reporting this issue. Our programmers have been working to get a definitive solution for this specific problem. We have noticed, just as you have, that having the most up-to-date versions of both internet browsers and Silverlight will often solve the issue.