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Home » Community » Forums » Using MarketSmith » No Data for Friday 9/30


No Data for Friday 9/30

 

Last Post 10/04/2011 10:02 PM by douggregory2000 (780) . 6 reply.

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10/01/2011 06:49 PM

No Data for Friday 9/30
by wmzink (80) Joined on 09/24/2010 Posts: 4

All of my Marketsmith charts and screens have not been updated with Friday's data. I tried to change the date but 9/30 is grayed out. Is everyone having this problem?


10/01/2011 08:23 PM

Re: No Data for Friday 9/30
by douggregory2000 (780) Joined on 05/10/2010 Posts: 67

Same here except on one screen I ran that read 9/30...But everything else is Thursday data


10/02/2011 05:43 AM

Re: No Data for Friday 9/30
by kapilkrsingh (10) Joined on 11/25/2010 Posts: 2

Same here. I logged a case with support yesterday. Yesterday, I was able to get 9/30 data on some charts. Today no such luck on any.

 


10/02/2011 06:32 AM

Re: No Data for Friday 9/30
by brad74 (1530) Joined on 06/16/2010 Posts: 109

Same here and the MS Growth 250 - based on Friday's close is not available either!


10/02/2011 10:14 AM

Re: No Data for Friday 9/30
by douggregory2000 (780) Joined on 05/10/2010 Posts: 67

Now the date says 9/30...Charts seem to be 9/30 but screen results are from 9/29


10/03/2011 11:46 AM

Re: No Data for Friday 9/30
by MARKETSMITH (11765) Joined on 06/14/2010 Posts: 713

During a scheduled update, chart data was accidentally reverted back to Thursday’s data. Luckily our programmers were able to quickly correct the issue and restore Friday’s data. We apologize for any inconvenience this may have caused.



10/04/2011 10:02 PM

Re: No Data for Friday 9/30
by douggregory2000 (780) Joined on 05/10/2010 Posts: 67

I realize glitches do happen and I do appreciate the response to my support inquiry...But "quickly" is quite an exaggeration...Doug