Last Post 12/05/2012 02:12 PM by nathann (1480) . 2 reply.

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12/04/2012 05:28 PM

Snapshot feature on iPad/iPhone
by nathann (1480) Joined on 05/29/2010 Posts: 169

Anyone else having trouble with this? Since the latest update to the app, I can no longer select fundamentals or news, etc in the snapshot area of the app. It just lights up when I touch it and does not take me to what I had selected?? 

I contacted support and did what they suggested closing down the app in the background and even uninstalled and reinstalled on the iPhone. Still not working. Although it is happening on both devices' so is this a software issue??



12/05/2012 02:10 PM

Re: Snapshot feature on iPad/iPhone
by MARKETSMITH (12090) Joined on 06/14/2010 Posts: 789

@nathann: Our programmers are looking into the issue and we hope to submit a resolution to Apple soon.  Once we have the bug fixed, you will see a new version for the MarketSmith app and once you update it, the problem will be resolved.

 

Best Returns,

The MarketSmith Team

 



12/05/2012 02:12 PM

Re: Snapshot feature on iPad/iPhone
by nathann (1480) Joined on 05/29/2010 Posts: 169

OK so it is a known issue then. As long as you guys are on it that's good. Thanks for the reply.