Last Post 01/28/2013 10:00 AM by MARKETSMITH (12090) . 5 reply.

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01/26/2013 07:57 AM

Pattern recognition not working
by nc9747 (55) Joined on 06/11/2010 Posts: 3

I noticed that Pattern recognition is not working for me  today. Anyone else having the same problem?



01/26/2013 08:00 AM

Re: Pattern recognition not working
by dgdjconst (25) Joined on 05/15/2010 Posts: 2

yes.  went thru all support suggestions and still unable to get it working.



01/26/2013 09:25 AM

Re: Pattern recognition not working
by nkbecker (35) Joined on 06/15/2010 Posts: 4

I agree  with you that Pattern Recognition is not available today (Saturday 1/26/2013).  I even tried de-installing and re-installing Silverlight, hoping that by doing so it would "kickstart" the Pat. Rec. program.  But no cigar.  I also see that we have no weekend support.

dgdjconst:

yes.  went thru all support suggestions and still unable to get it working.



01/26/2013 09:32 AM

Re: Pattern recognition not working
by zengin (310) Joined on 08/10/2010 Posts: 39

Same here. Not working.



01/26/2013 09:32 AM

Re: Pattern recognition not working
by nkbecker (35) Joined on 06/15/2010 Posts: 4

Wouldn't you know it - the minute I post a comment, Pattern Recognition is back!

nkbecker:

I agree  with you that Pattern Recognition is not available today (Saturday 1/26/2013).  I even tried de-installing and re-installing Silverlight, hoping that by doing so it would "kickstart" the Pat. Rec. program.  But no cigar.  I also see that we have no weekend support.

dgdjconst:

yes.  went thru all support suggestions and still unable to get it working.

 



01/28/2013 10:00 AM

Re: Pattern recognition not working
by MARKETSMITH (12090) Joined on 06/14/2010 Posts: 771

We did have a brief issue with Pattern Recognition over the weekend, but it should be corrected now. We apologize for the inconvenience.


In the future, you can send an email to reachus@marketsmith.com for technical support during the weekend.


Best returns,

The MarketSmith Team